Altice USA

Account Executive - Multiple Dwelling Unit

4 months ago
Requisition ID
2017-15012
Area of Interest
Sales
Business Unit
Business to Consumer
Position Type
Regular Full-Time
US-AR-Cabot

Overview

Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.

 

The Company offers Suddenlink-branded digital cable television, high-speed Internet and voice services to residential and business customers across the western, midwestern and southern states. Additionally, for its business customers, Suddenlink provides targeted television and online advertising services.

Responsibilities

Job Summary:
Responsible for selling products and services to privately owned multi-dwelling properties/communities. Serves as point-of-contact for customers in assigned area. Manages contracts for accounts. Represents the Company at meetings, social functions, or in the community. Works with moderate guidance in own area of knowledge. Cover AR and MO area.

Core Responsibilities:

  • Secures new and maintains existing residential internet, video, and voice agreements. Generates new leads with targeted multifamily properties through various prospecting activities, including cold calling, canvassing, door-to-door canvassing, customer referrals, and partner relationships.
  • Drives sales of marketing agreements which include but not limited to bulk sales, exclusive marketing, access agreements, and new construction agreements.
  • Provides exemplary customer service in order to build and maintain strong relationships between customers and the Company. Addresses complaints quickly including billing and service issues, provides prompt follow up, and advises management of any situation outside position's scope of authority.
  • Manages contracts including renewals and new contracts. Reviews all associated documentation for accuracy. Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
  • Assists in the preparation of project status reports, and maintains accurate sales/service records and customer activity records.
  • Keeps current with developments within the industry. Monitors and evaluates competitive services and products.
  • Makes presentations to Managers and Developers, and attends meetings and social functions to maintain a high level of visibility for the Company.
  • Contributes to the development of the annual budget. Quantifies capital needed for business unit activities and operating expenses. Analyzes revenue projections to determine affect on cable systems and contracts.
  • Achieves and exceeds assigned sales objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Qualifications

  • Bachelor's degree from four-year college or university in business, marketing, sales, or related field.
  • Generally requires 1-3 years related experience.

We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.

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