Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.
The Lead IT Systems Engineer is responsible for providing third level operational support through architectural definition of infrastructure platform technologies within our internal corporate environment. A successful candidate should possess an expert knowledge of Microsoft technologies and their related infrastructure components. A passion for excellence, a customer service focus, and professionalism are required attributes for this position, as are strong technical, communication, and problem solving skills. This role is also expected to ensure documentation standards and procedures are in place, actively seek and evaluate opportunities for process improvement, and perform systems and application maintenance
This person will design, implement, configure, and provide daily support of core infrastructure platforms in an enterprise environment as well as develop automation routines to replace manual processes and increase efficiency. You will support and assist internal customers as well as systems vendors to conduct requirements gathering and research, resolve issues, ensure documentation standards and procedures for operations are in place, actively seek and evaluate opportunities for process improvement. Participate in on-call rotation as well as other after-hours support and maintenance activities as necessary.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.