Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers ‐ and our people.
The Company offers Optimum‐branded digital cable television, high-speed Internet and voice services, as well as Optimum WiFi, the nation’s most robust WiFi network, to residential and business customers across the New York Tri‐State area.
Performs any and all supporting and direct customer contact-related tasks of moderate complexity, in a manner that ensures customer satisfaction and is in compliance with all Cablevision and Optimum Store policies and procedures. Optimum Store Coordinator II must demonstrate mastery of all functions and abilities of an Optimum Store Coordinator I.
Handles all customer inquiries concerning all products and services offered by Cablevision. Adheres to Company standards pertaining to quantity and quality of work performed on an on-going basis. Performs all work related tasks in a manner that is in compliance with all Cablevision and Optimum Store policies and procedures in a multi-product environment.