Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers ‐ and our people.
The Company offers Optimum-branded digital cable television, high-speed Internet and voice services, as well as Optimum WiFi, the nation’s most robust WiFi network, to residential and business customers across the New York Tri-State area.
The Phone & Field Collections Coordinator, under general supervision in a customer service multi product environment, maximizes the external and internal customer experience by providing knowledge and support of moderate complexity in all areas of Collections including but not limited to: Phone Collections, Field Collections, Fraud, and the Customer Verification Tool.
* Hours - Tuesday- Friday 12:30 p.m. -9:00 p.m. and Saturday 9:00 a.m. - 5:30 p.m.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.