Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers ‐ and our people.
The Manager of Operational Analysis, Sales & Retention will be responsible for providing direct support to the Director of Sales & Retention Operations for all sales & retention reporting and analytics. This role will provide support for recurring and ad-hoc reporting and analysis as it relates to sales & retention call center operational metrics. This role will have visibility from the most senior sales channel leaders and C-level executives. The ideal candidate possesses the ability to provide data driven insights and analysis from operational activity in order to drive business growth and efficiencies.
This role will be responsible for:
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.