Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.
This role is a critical element of the Human Resources experience at Altice USA. The ideal candidate has a deep knowledge of associate relations practices and employment laws, as well as a keen ability to maintain a balanced and impartial viewpoint. The role functions as an escalation point for general calls from associate and leaders to our Human Resources Service Center, covering Level 1 & Level 2 associate relations concerns. The Associate Relations Specialist provides sound guidance to our associates and leaders, Ensuring consistent application of our Altice USA policies, performance management, progressive discipline programs and the law.
•Bachelor’s degree in Human Resources or related field.
•3-5 years of demonstrated associate relations expertise in areas of performance, absence management, progressive action and/or general employee relations.
•1-2 years of high volume associate relations case management, ideally in a large, matrixed organization.
•Proven expertise in the application and interpretation of US employment law and HR Policies and Procedures.
•Ability to interact effectively and quickly build credibility with Leaders.
•Excellent Interpersonal skills and ability to influence.
•Strong organizational and prioritization skills.
•Ability to focus both on detail and wider implications of issues.
•Outstanding written and verbal communication skills.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.