Altice USA

Lead Project Manager

1 week ago
Requisition ID
Area of Interest
Information Technology
Business Unit
Business to Consumer
Position Type


Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.


The Lead Project Manager is responsible for managing and directing the implementation of one or more large-scale Information Technology (IT) and Operations Projects as assigned by the Director of Project Management  The Senior Project Manager is also directly responsible for managing / overseeing project: scope, cost, schedule, risk, human resources, communications, procurement and change. Additionally, the Senior Project Manager coordinates IT and non-IT resources to consistently deliver high quality products and services on-time and within budget. The key focus of this position is overall management of all projects ensuring delivery of such projects on-time, on-budget with required business functionality. These projects include application development (e.g., JAVA, J2EE, C, XML, VXML, custom integration), call center technology (e.g. ACD, IVR, CTI, digital call recording, workforce management, operational analysis and reporting) and maintenance and enhancement projects utilizing a variety of new computing architectures (e.g., client/server, intranet, Web).



  • A Bachelor’s degree in Project Management, Business (or Management), Computer Science, Engineering, or related discipline, or equivalent work experience is preferred; Or any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved• Formal project management training/certification (e.g., Project Management Institute- “Project Management Professional (PMP)”) is desired 
    • Minimum eight (8) years of project management responsibility, demonstrating leadership skills and managing technical staff and financial resources through various life-cycle phases (cross functional experience highly desirable)
    • Minimum eight (8) years of information systems or relevant business experience in the development, implementation, and maintenance of information systems, preferably across multiple hardware and software platforms, database systems, such as Oracle, or Big Data Platforms on cloud infrastructure
    • Experience in full systems development, software development and project management life cycles with both custom development and package based application deployment
    • Detailed knowledge of call center technology systems (e.g., ACDs, IVRs, workforce management, quality systems, digital call recording)
    • Experience in infrastructure definition and deployment, and project management life cycles related to implementing new and refreshing/upgrading existing environments
  • Experience in process engineering / re-engineering and deployment, and project management life cycles related to implementing new re-engineered processes
    Knowledge and use of formal software development lifecycle methodologies, including: “Waterfall”, and Agile,
    • Knowledge of relevant infrastructure technology and tools including thick client, WAN, voice technologies, VOIP, network server, workstation, etc.
    • Knowledge and use of formal Quality Assurance (QA) processes, including: use case development, code reviews, defect tracking, unit testing, systems testing, integration testing and performance testing
    • • Ability to adapt to rapidly changing technology and business strategies and apply it to business needs•
  • Excellent oral and written communication skills; an ability to present and discuss technical, functional and managerial information clearly and concisely, establish rapport, persuade others, and gain understanding

We are an Equal Opportunity Employer and maintain a drug-free and smoke-free workplace.



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