CSC Holdings

Sales Order Entry Coordinator

1 month ago(12/19/2017 11:02 AM)
Requisition ID
Area of Interest
Business Operations
Business Unit
Business to Business
Position Type


Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers ‐ and our people.




Responsible for entering sales called in by the Commercial Sales force in a timely and accurate manner.


  • Responsible for possessing a moderate level of understanding of all phases and aspects of the customer IDA and/or Cable Data, including the ability to interpret and explain to the sales force customer current and historical information contained within the system in response to any related inquiries.
  • Responsible for possessing product knowledge of all Residential products and services offered to our customers.
  • Responsible for possessing knowledge of technical components and features of the iO Digital Video, Optimum Online and Optimum Voice services, including basic knowledge of company equipment and customer equipment.
  • Ability to identify, resolve and/or refer to the related issues of moderate complexity that may arise from time to time that otherwise impede the ability to successfully enter a sale including, but not limited to, problems that may arise from any and all aspects of the company’s operations.
  • Responsible for the operation of various equipment and software required to perform customer relations duties and responsibilities, including, office machines to record data, make corrections, or complete required follow-up.
  • Responsible for performing any and all administrative tasks through use of appropriate company documentation relating to all order entry activities by ensuring documentation is completed in a full and accurate manner.
  • Responsible for meeting company standards pertaining to quantity and quality of work performed on an ongoing basis. Responsible for performing all work related tasks in a manner that is in compliance with all Cablevision policies and procedures.
  • Performs such duties, as the (Order Entry) Supervisor may from time to time deem necessary.






  • Strong written and oral communications skills.
  • Ability to work in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, holidays, and overtime as required.
  • Knowledge of PC software: Word, Excel
  • Moderate Computer skills
  • Order Entry experience preferred
  • Knowledge of Cable Data and Zoom preferred

We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug‐free and smoke‐free workplace


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