AlticeUSA/CSC Holdings

  • Director of Mid Market Sales

    Posted Date 3 weeks ago(5/3/2018 12:24 PM)
    Requisition ID
    Area of Interest
    Business Unit
    Business to Business
    Position Type
    Job Location : Location
  • Overview

    Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers ‐ and our people.

    The Company offers Optimum‐branded digital cable television, highspeed Internet and voice services, as well as Optimum WiFi, the nation’s most robust WiFi network, to residential and business customers across the New York Tri‐State area


    Job Summary

    This position is responsible for the overall direction of Business Services’ approach to the markets with a budget larger than $150,000. Responsible for the attainment of the revenue goals and must display entrepreneurial skills in creating new revenue opportunities. This position is focused on the development and implementation of a strategic plan to guide the sales departments to successfully attain revenue goals.



    • Provides quality internal and external customer service surrounding the Company   values
    • Maximizes new Monthly Recurring Revenue from commercial accounts and retain existing customers through development and direction of sales force
    • Maintains high visibility within the local business community and the national industry and maintains strong relationship with the local client base
    • Ensure all technical systems related to operate for high levels of client service satisfaction and day-to-day operating/network systems are functioning properly to support the business
    • Assist in the continued development and refinement of Commercial account management; the main goal being to establish ongoing relationships with enterprise accounts in order to maintain and maximize revenue
    • Provide vital data, customer network needs, and other account demographic information to the Suddenlink related departments
    • Facilitates positive and productive relationships with otherAltice USA departments
    • Accurately budgets and forecasts revenue goals by source
    • Research, develop, and implement market strategies to gain new market share above the industry average
    • Trains, develops, and motivates sales leaders to optimize revenue potential across all revenue streams
    • Defines and executes sales processes to provide for smooth and timely workflow throughout the sales department
    • Identifies and eliminates barriers to the sales process between account executive and client
    • Ensures sales tools are utilized to maximum advantage in the marketplace for positioning and sales cultivation
    • May perform other related duties as required


    Qualifications / Requirements

    • High school diploma or equivalent required
    • Bachelor's degree preferred
    • Minimum of three (5) years sales leadership experience in the business services and enterprise sector of telecommunications
    • Minimum of five (5) years sales experience
    • Must have successful track record of sales achievement and sales leadership in directing a B2B sales force
    • Successful experience in driving regional and national business
    • Proficiency with Windows-based computer
    • Strong professional verbal and written communication skills
    • Ability to multi-task, prioritize and organize effectively
    • Strong people and relationship management skills
    • Strong mathematical and analytical skills
    • Demonstrated strong presentation and sales skills
    • Valid state driver's license and a good driving record required
    • Creative and flexible with a positive attitude.
    • Willingness and ability to join organizations to enhance the image and recognition of Suddenlink Business Services in the marketplace.
    • Must possess broad knowledge of telecommunications, along with strong understanding of voice, video and data.
    • Proven ability to establish and maintain senior level customer relationships




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