AlticeUSA/CSC Holdings

  • MDU Account Executive

    Posted Date 3 months ago(3 months ago)
    Requisition ID
    Area of Interest
    Business Unit
    Business to Business
    Position Type
    Job Location : Location
    US-TX-College Station
  • Overview

    Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.


    From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.



    Under limited supervision, the Suddenlink Account Executive- MDU sells complex telecommunication services to business clients and is accountable for meeting or exceeding sales goals.



    • Provides quality internal and external customer service surrounding the Company values
    • Sells video, data and telephony products to business clients
    • Meets or exceeds corporate/system sales goals
    • Prospects, cold calls (by phone and in person) and generates new sales opportunities
    • Develops and maintains strategic account plans
    • Develops relationships with clients and provides solutions to meet their needs
    • Develops proposals and presentations to deliver to customers and prospects
    • Ensures client retention and cross-sells and up-sells to existing clients
    • Partners with sales engineer and sales support team to determine appropriate solutions for complex customers issues
    • Negotiates pricing, service level and terms/conditions with clients
    • Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
    • Performs ROI assessment for profitability and submits for approval
    • Updates essential client information in a timely manner
    • Processes client disconnect orders
    • Ensures customer satisfaction throughout sales cycle
    • Maintains database information and customer records
    • Performs other duties as assigned



    • Three years commercial sales experience
    • Computer skills including Windows-based applications
    • Strong negotiation, problem solving and analytical skills
    • Strong people and relationship management skills
    • Ability to prioritize and organize effectively
    • Ability to analyze accurately with attention to detail
    • Ability to work independently and with others
    • Ability to comply with all Company safety procedures
    • Appropriate valid driver’s license and driving record within Company standards
    • Preferred Experience
    • Bachelor’s degree or equivalent experience preferred
    • Consultative selling experience preferred
    • Bi-lingual proficiency preferred in some locations


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