AlticeUSA/CSC Holdings

  • Coord I - Phone & Field Collections

    Posted Date 2 weeks ago(10/5/2018 10:59 AM)
    Requisition ID
    Area of Interest
    Customer Service
    Business Unit
    Business to Consumer
    Position Type
    Job Location : Location
  • Overview

    Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.


    The Collections Coordinator generates reports, coordinates internal/external communications, supports and administers projects, and provides quality internal and external customer services. The Collections Coordinator I processes correspondences, reviews and codes information for processing.  In addition, this position compiles data and creates reports and performs research regarding invoicing problems.


    • Minimum High School Diploma or equivalent required.
    • One to Two years plus cable experience including knowledge of billing system collection modules and order processing.
    • Excellent knowledge and understanding of Collections and Company policies and procedures.
    •  Strong problem solving, conflict resolution and analytical skills.
    • Advanced knowledge and skills of computer software, utilizing windows based software (Microsoft Word, Excel).
    • Strong organizational skills with the ability to handle multiple tasks simultaneously.
    • Ability to work flexible hours, including evenings, weekends, holidays and overtime as required. 



    We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace


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