Altice USA (NYSE: ATUS) is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.
From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.
The Human Resources Employee Experience Service Center Associate will serve as a centralized point of contact interfacing with employees and all levels of management to address routine HR inquiries. In addition, the team operates as the internal resource center for the HR organization as the first line of contact, providing top tier customer service, while building relationships with key customers and stakeholders and ensuring that the services of the Service Center deliver to their needs. They process all routine HR transactions and coordinate and / or facilitate routine HR activities or programs. The Associate resolves and actions as much as possible as a “first point of contact”, but also must know the boundaries of capability and time, so that an effective and efficient service is maintained. The Associate is entrusted with accessing and maintaining relevant employee/company data in the Company’s HRIS system. They handle sensitive and confidential information on a daily basis. The role requires a focus on execution and efficiency by continually exploring opportunities to improve process, maximize efficiencies and reduce costs.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.